Unhanded Exception

Ocelot
Posts: 77
Joined: Thu Oct 06, 2011 10:43 am

Unhanded Exception

Post by Ocelot » Thu Mar 27, 2014 5:14 pm

Hello,

I am experiencing an unhanded exception, and if I press the continue button, the exception pops-up again (repeatedly), leaving me no choice but to quit.

1.) Version of Configuration Tool being used:

2.7.10319 (1/31/2014)

2.) Model Number of Unit, PV750, Pv450, etc:

PV380 (78700539) Rev-B, 50000746464, J8 Date Code

3.) Operating System:

Windows 8.1

4.) Clear and accurate instructions so we may recreate and troubleshoot the issue.

I suspect I an indexing outside of an array, based on the bug output.

Under the applications tab, under configurable applications, under Menu Manager I have the following.

6 Root Menu's

Root Menu #1
6 child menu's, under each child menu I have a single editor menu

Root Menu #2
3 child menu's, under each child menu I have a single editor menu
2 event menu's

Root Menu #3
3 child menu's
Under the first child menu I have 5 child menu's under each of the 5 child menu's I have an additional 5 child menu's under each individual child menu I have an editor menu
Under the second child menu I have 10 child menu's, each with a single editor menu
Under the third child menu I have 1 enumerator menu
3 event menu's

Root Menu #4
31 child menu's
Under each menu I have a single editor menu (This is where the problem starts)

Root Menu #5
Currently No Content

Root Menu #6
Currently No Content

Config size,

Config: 192.06 KB
Strings: 13.15 KB
Program 64.82 KB
Screen: 45.97 KB
Fonts: 17.40 KB
Images 5.04 KB

Reproducing the issue on my end. if I start from 3 editor menu elements in Root Menu #4, and expand it to 15 editor menu elements, I seem to get this problem.

Just putting this out there for review and comments.
Attachments
Powervision 2.7.10139.png
Image of exception, ignore PV version file name ref, it's incorrect
Powervision 2.7.10139.png (12.7 KiB) Viewed 64 times
Bug Report.pdf
Unhanded Exception Output
(145.67 KiB) Downloaded 9 times
Kyle Bruneau
Applications Engineer - MurCal Inc
jpratt
Enovation Controls Development
Enovation Controls Development
Posts: 222
Joined: Mon Jun 21, 2010 11:18 am

Re: Unhanded Exception

Post by jpratt » Thu Mar 27, 2014 5:30 pm

If you will pm the configuration to me I'll take a look at first thing in the morning. Usually I can identify a work around until we get a fix in place.
Jake Pratt
Software Development Manager