.db3 file crash in config tool

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JZanni
Posts: 29
Joined: Tue Oct 12, 2010 3:09 pm

.db3 file crash in config tool

Post by JZanni » Mon Dec 20, 2010 12:23 pm

Config 2.1.10741 on my machine crashes when I try to open this Demo file (Unhandled exception error) . See attached Detail log
By the way thanks for fixing the upload of DB3 files. Any reason why *.TXT files are not allowed either? I had to zip it to be able to load.
Attachments
Crash 12-20-2010 opening Demo-Key press and release.zip
(1.5 KiB) Downloaded 11 times
jpurdum
Enovation Controls Development
Enovation Controls Development
Posts: 153
Joined: Mon Jun 21, 2010 11:19 am

Re: key applications

Post by jpurdum » Mon Dec 20, 2010 1:44 pm

JZanni -

Not sure - I pulled it off and opened it again and I was able to open it fine. Please try upgrading to the latest 2.1 tool (2.1.10754). It's just a patch release, so all 2.1 work is safe - just fixes a few bugs. Let me know if you still have issues.

You can find it in the following post...
PV750 2.1 Patch 1 - viewtopic.php?f=3&t=69
jpurdum
Enovation Controls Development
Enovation Controls Development
Posts: 153
Joined: Mon Jun 21, 2010 11:19 am

Re: key applications

Post by jpurdum » Mon Dec 20, 2010 1:52 pm

JZanni - also enabled text based files...
JZanni
Posts: 29
Joined: Tue Oct 12, 2010 3:09 pm

Re: key applications

Post by JZanni » Mon Dec 20, 2010 2:14 pm

Patch did not fix the issue. Still crashing. See attached log.
Attachments
Crash 12-20-2010 opening Demo-Key press and release with patch 1.txt
(7.22 KiB) Downloaded 8 times
jpurdum
Enovation Controls Development
Enovation Controls Development
Posts: 153
Joined: Mon Jun 21, 2010 11:19 am

Re: key applications

Post by jpurdum » Tue Dec 21, 2010 5:48 am

I'm going to split JZanni's issue out into a separate topic since the original problem in this topic is solved.
jpurdum
Enovation Controls Development
Enovation Controls Development
Posts: 153
Joined: Mon Jun 21, 2010 11:19 am

Re: .db3 file crash in config tool

Post by jpurdum » Tue Dec 21, 2010 6:00 am

The previous posts were split off from
key applications viewtopic.php?f=7&t=103

The .db3 file in question is uploaded here
Demo - Key Press and Release.db3
(5.43 MiB) Downloaded 11 times
jpratt
Enovation Controls Development
Enovation Controls Development
Posts: 222
Joined: Mon Jun 21, 2010 11:18 am

Re: .db3 file crash in config tool

Post by jpratt » Tue Dec 21, 2010 8:42 am

I'm not able to recreate this either. Can you give us some information on your environment. Windows XP, 7? Regional Settings? Are you running as administrator?

Thanks
Jake Pratt
Software Development Manager
JZanni
Posts: 29
Joined: Tue Oct 12, 2010 3:09 pm

Re: .db3 file crash in config tool

Post by JZanni » Tue Dec 21, 2010 9:20 am

Attached is the complete computer configuration.
Win 7, administrator, 64 bits...
Attachments
Computer config.txt
(432.61 KiB) Downloaded 11 times
jpratt
Enovation Controls Development
Enovation Controls Development
Posts: 222
Joined: Mon Jun 21, 2010 11:18 am

Re: .db3 file crash in config tool

Post by jpratt » Sat Jan 08, 2011 11:46 am

After discussing. It looks like we have a download problem. When downloading files from the forums make sure they are complete downloads. Typically downloaded db3 files should be between 3 and 20mb. If you find you have a small download its probably a partial and you should try again.
Jake Pratt
Software Development Manager