Opening a transfered file?

Scott56156
Posts: 1
Joined: Wed Feb 26, 2014 10:00 am

Opening a transfered file?

Post by Scott56156 » Mon Mar 31, 2014 3:07 pm

I have a lap-top with Windows 7 and version 2.6.20023 on it, but cannot open a 14key touch on my PC witch has Windows XP. When I try to open it on the PC it tells me that it cannot open it. The PC version is the same as the lap-top. Is it a computer issue? Thanks Scott
jpratt
Enovation Controls Development
Enovation Controls Development
Posts: 222
Joined: Mon Jun 21, 2010 11:18 am

Re: Opening a transfered file?

Post by jpratt » Mon Mar 31, 2014 3:11 pm

No, its most likely you are trying to open a configuration for hardware that's not supported in our public releases. This could be a customer specific version or one of our internal hardware types. The best solution is to contact your marketing rep or the person that sent you the configuration for assistance.
Jake Pratt
Software Development Manager