The Enovation Controls Quality Policy states that we will "delight our customers by exceeding their expectations in quality, reliability, and service." To that end, Enovation Controls is committed to working in partnership with our suppliers to ultimately insure total satisfaction of our customers.
In our effort to drive continual improvement, this page shall serve as a tool to help communicate important procurement/sourcing/quality policies, procedures and guidelines.
We are pleased to take this step in driving toward open communication and look forward to working together.
- Product Warranty Limitations and Returns Policy
- Terms and Conditions of Sale (USA)
- Terms and Conditions of Sale (UK)
Customer Quality Support
Have a question regarding a warranty claim? Need assistance returning a product? Have questions or comments regarding how we can serve you better? Email our Customer Quality group at firstname.lastname@example.org
Also In this Section
Purchase Order Terms of Purchase
Click the above link to read the Purchase Order Terms of Purchase
Supplier Quality Manual
The customary and general guidelines for how Enovation Controls conducts our business and definition of supplier requirements.
Supplier Packaging and Labeling Manual
Guidelines for supplier partners to ensure that our parts are packed, protected, and shipped in an efficient manner.
Enovation Controls Quality Policy
The overall standard for how we conduct business from a quality perspective.
Enovation Controls Quality Proceduce
This procedure specifies the tenets of the Enovation Controls Quality Policy and provides a standard format for when the policy is to be printed and posted.
Enovation Control locations around the world have been independently certified to the ISO9001 management system.
Click the above link to read the RoHS Regulations from directive 2011/65/EU
Touch Screens & Redundant Controls for Life-Critical Applications
This document advises the use of redundant systems when using touch screens with life-critical applications.